Due to state regulations, some restrictions may apply in terms of what kind of support we can offer you. Current states with limitations include Alabama, Delaware, Florida, Georgia, Iowa, Kansas, Missouri, Mississippi, Montana, Nebraska, North Dakota, South Dakota, Ohio, and Tennessee. Please contact us if you are from one of these states to inquire about how to work with us. International clients please contact us as well.
Privacy Policy
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.
You may, however, visit our site anonymously.
Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the do we use cookies section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests. To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our email newsletter, PDF Download or free ebook reports, we will send you educational and marketing emails.
If you would no longer like to receive promotional email from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.
If you have not opted-in to receive email newsletters, you will not receive these emails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our email list and receive email communications from us.
As you browse hopewella.com sites, advertising cookies will be placed on your computer so that we can understand what you are interested in.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via
Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your email subscriptions, you can find an unsubscribe link at the bottom of each email. Please note that due to email production schedules you may receive any emails already in production. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third-party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 28 July, 2023.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions of Use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE ACCESSING OR USING ANY WEBSITE ASSOCIATED WITH HOPE WELLNESS, LLC. “You” and “your” refer to you and other visitors of this website. “We,” “us,” and “our” refer to HOPE WELLNESS, LLC. These Terms And Conditions of Use (“TOU”) govern your access to and use of www.hopewella.com and other websites owned or operated by HOPE WELLNESS, LLC (“Websites”). These TOU apply in full force and effect to your use of the Websites and by accessing and using the Websites, you expressly accept all terms and conditions contained herein. If you do not agree to these TOU, you may not access or use the Websites.
You agree that the Websites are for your personal use only. You represent and warrant that you are at least 18 years old or the age of majority in your state. If you are not 18 years old or the age of majority in your state, you may not access the Websites or use any of the related services.
COPYRIGHT
The content in the Websites, including but not limited to text, graphics, pictures, educational materials, videos and code, is protected by U.S. copyright laws, and is the property of HOPE WELLNESS, LLC or its licensors. All rights are reserved. You may, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of these Websites solely for your own non-commercial use, to place an order with HOPE WELLNESS, LLC or to purchase HOPE WELLNESS, LLC products or services. You may not otherwise copy, reproduce, distribute, display, transmit, transform, make derivative works, perform, license or sell any copyright protected material on the Websites without HOPE WELLNESS, LLC’s prior express permission. You agree not to change or delete any proprietary notices on or near the materials downloaded or printed from the Websites.
TRADEMARKS
All trademarks, service marks and trade names used on the Websites are trademarks of HOPE WELLNESS, LLC or its licensors. You may not use or reproduce any trademarks, service marks, or tradenames without express permission of HOPE WELLNESS, LLC.
NO WARRANTY; MEDICAL DISCLAIMER
The Websites and the materials and products thereon are provided “as is” and without warranties of any kind, whether expressed or implied. To the fullest extent permissible pursuant to applicable law, HOPE WELLNESS, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. HOPE WELLNESS, LLC does not represent or warrant that the Websites will be accessible, uninterrupted or error-free, that any defects will be corrected, or that these Websites or the server that makes the Websites available are free of viruses or other harmful components. HOPE WELLNESS, LLC does not make any warranties or representations regarding the materials on these Websites in terms of their correctness, completeness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
NO MEDICAL ADVICE
The Websites do not provide medical advice. The contents of the HOPE WELLNESS, LLC Websites, such as text, graphics, images, programs, education information, and any other material contained on the HOPE WELLNESS, LLC Websites (“Content”) are for informational purposes only. The Content is not intended to be, and should not be interpreted as, a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you read or heard on the HOPE WELLNESS, LLC Websites. If you are experiencing a medical emergency, call 911 or go to the nearest hospital immediately.
LIMITATION OF LIABILITY
HOPE WELLNESS, LLC shall not be liable for any incidental, punitive, indirect, special, or consequential damages that result from your use of, or your inability to access or use, the materials on this Website or the performance of the products or services, even if HOPE WELLNESS, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The information provided in or through these Websites are for educational and informational purposes only and solely as a self-help tool for your own use.
PERSONAL RESPONSIBILITY
You agree to provide accurate information to us on or through our Websites. You acknowledge that you are participating voluntarily in using our Websites and that you are solely and personally responsible for your choices, actions and results, now and in the future. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through these Websites, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from our Websites to your life, family or business.
FEEDBACK
If you send or transmit any communications or materials to HOPE WELLNESS, LLC by mail, email, phone, through the Websites or otherwise, suggesting or recommending changes to the products or services such as new features or functionality, or any comments, questions, or suggestions (“Feedback”), HOPE WELLNESS, LLC is free to use such Feedback irrespective of any other obligation or limitation between HOPE WELLNESS, LLC and you governing such Feedback. All Feedback is and will be treated as non-confidential. You hereby assign to HOPE WELLNESS, LLC all right, title, and interest in the Feedback, and Company is free (but not required) to use Feedback without any attribution or compensation.
CODE OF CONDUCT
You may not use HOPE WELLNESS, LLC for any illegal or unauthorized purpose. In addition to the laws of the state of California and the U.S.A., you also agree to comply with all local laws that apply to your use of the Websites. You will not obtain or attempt to obtain access to unauthorized areas of or information in the Websites. You may not use the Websites in any manner which could disable, overburden, damage, or impair the Websites, or interfere with any other party’s use and enjoyment of the Websites. You agree that you are responsible for your own conduct and communications while using the Websites and for any consequences of that use. You agree that when using the Websites, you will not post or upload any inappropriate, promotional, defamatory, destructive, obscene, or unlawful content; defame, abuse, harass, or otherwise violate the legal rights (such as rights of privacy and publicity) of others; or upload dangerous or harmful files. Additionally, you are not permitted to give advice, counsel or recommendations to other participants in matters of health conditions, supplements, diets, symptoms or any other medical or medical nutrition related matters. Participants are to defer questions of this kind to their nutritionist during their 1:1 appointments or in private messages to nutritionists. HOPE WELLNESS, LLC reserves the right to remove individuals from our community in instances of misconduct or other violations of this TOU. You agree not to share your username or passwords with anyone else, and you will not allow others to access or use your FFM Program materials.
NO GUARANTEES
HOPE WELLNESS, LLC is to support and assist you in reaching your own goals, but your success depends primarily on your own effort, motivation, commitment and follow-through as well as any known or unknown mental or physical health conditions. HOPE WELLNESS, LLC cannot predict and does not guarantee that you will attain a particular outcome or result, and you accept and understand that results differ for each individual. Each individual’s results depend on his or her unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information, products or services on, through or in connection with the Websites.
PURCHASES AND SUBSCRIPTIONS
If you wish to purchase any product or service made available through the Websites (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, phone number, email address, physical address, credit card information and geographic location. Please view our Privacy Policy above for more information on how we collect, use and share your personal information. Some parts of the FFM Program may be billed on a payment plan basis. You will be billed in advance on a recurring basis in accordance with the terms of the payment plan agreement.
INDEMNIFICATION AND RELEASE OF CLAIMS
You agree to indemnify, defend and hold harmless HOPE WELLNESS, LLC, its consultants, its affiliates, and its and their directors, officers, employees, agents, and contractors, from and against any and all claims, actions, damages, proceedings, liability, losses, costs and expenses (including but not limited to reasonable attorneys’ fees and court costs) arising out of or related to (a) your access to and use of the Websites, and (b) your breach of your covenants, representations, and warranties hereunder or in any program agreement you execute connected with a purchase of HOPE WELLNESS, LLC products or services.
ERRORS AND OMISSIONS
Although every effort is made to ensure the accuracy of information shared on or through these Websites, the information may inadvertently contain inaccuracies or typographical errors. You agree that HOPE WELLNESS, LLC is not responsible for the views, opinions, or accuracy of facts referenced on or through the Websites, or of those of any other individual or company affiliated with HOPE WELLNESS, LLC in any way. Because scientific, technology and business practices are constantly evolving, you agree that HOPE WELLNESS, LLC is not responsible for the accuracy of our Websites, or for any errors or omissions that may occur.
NO ENDORSEMENT
References or links in our Websites to the information, opinions, advice, programs, products or services of any other individual, business, or entity does not constitute our formal endorsement, and HOPE WELLNESS, LLC and is merely sharing information for your own self-help. HOPE WELLNESS, LLC is not responsible for the website content, blogs, e-mails, videos, social media, programs, products and/or services of any other person, business, or entity that may be linked or referenced in our Websites. Conversely, should our Websites link appear in any other individual’s, business’, or entity’s Websites, program, product or services, it does not constitute our formal endorsement of them, their business or their Website either. You should read the terms of use and privacy policies of linked third party websites to be sure they are acceptable to you.
AFFILIATES
From time to time, we may promote, affiliate with, or partner with other individuals or businesses whose programs, products and services align with those of HOPE WELLNESS, LLC. There may be instances when we promote, market, share or sell programs, products or services for other partners and in exchange we may receive financial compensation or other benefits. HOPE WELLNESS, LLC is highly selective and only promotes the partners whose programs, products and/or services we respect. At the same time, you agree that any such promotion or marketing does not serve as any form of warranty, guarantee, or endorsement whatsoever. You are still required to use your own judgment to determine that any such program, product or service is appropriate for you. You are assuming all risks, and you agree that HOPE WELLNESS, LLC is not liable in any way for any program, product or service that HOPE WELLNESS, LLC may promote, market, share or sell on or through our Websites.
CHANGES
HOPE WELLNESS, LLC shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. If you purchase products or services from HOPE WELLNESS, LLC, you may continue to use those products and services under the terms of your particular purchase.
COMPLAINTS
HOPE WELLNESS, LLC offers support to our clients and a complaint handling procedure which we will use to try to resolve disputes when they first arise, with a solution that is mutually agreeable to both the client and HOPE WELLNESS, LLC. Please let us know if you have any complaints or comments at contact@hopewellnessla.com.
SEVERABILITY
If any provision of these TOU is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render the remainder of the TOU unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
ENTIRE AGREEMENT
These TOU, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between HOPE WELLNESS, LLC and you in relation to your use of the Websites, and supersede all prior agreements and understandings with respect to the same.
By using our Websites you are agreeing to these terms and conditions, including but not limited to the Medical Disclaimer. If you have any questions about these TOU or the Medical Disclaimer, please contact us at contact@hopewellnessla.com.
